Booking appointments

 

If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the salon. This will mean that I will have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book again at a later date.

 

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness.

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Visiting the salon

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For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments/courses as this may mean that you come into contact with other clients/students who are just leaving.

 

I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client/student.

 

All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety. 

 

Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

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You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.

 

I will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment if this is appropriate.

 

Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons where appropriate.

 

I can confirm that the laundering of salon towels and uniforms is a priority, I can assure you that all salon laundry is washed at 60 degrees C.

 

All disposable items are bagged and safely removed from the treatment area between each client/every student.

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My treatments

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I have carried out a risk assessment on all treatments and I am confident that I can continue to provide these safely.

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During your treatment

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I understand the importance of hand hygiene and I will ensure that I wash my hands in accordance with NHS recommendations before the start of your treatment.

 

I will try to make your treatment/course as safe, comfortable and enjoyable as possible. If you have any concerns about your treatment/course, please let me know and I will do what I can to satisfy you.

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After the treatment

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I am happy for you to pay for your treatment/course by cash, card or by bank transfer

 

 

All these procedures have been implemented for your safety and mine. I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.

 

Thanks you for your understanding.

 

Samantha Wood Beauty and Training

June 2020

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