1) Persons under the age of 18 are not permitted within the Samantha Wood Beauty and Training treatment rooms or waiting area, unless they are accompanied by an appropriate adult. 

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2) Please refrain from bringing along any extra guests to your appointment. 

 

3) ​All treatment times include consultation, treatment and preparation time. To ensure you gain the most out of your appointment we advise that you arrive ten minutes prior to your allocated time. 

 

4) Late arrival for an appointment may constitute a reduced treatment time, even should you be on a pre-paid course or redeeming a gift voucher.

 

5) Should you decide to not have all of the treatments you have pre-booked and not tell us until you arrive for your appointment, we reserve the right to charge you for the full time booked. 

 

6) Whilst we carry out an in-depth consultation to ensure you gain the most from your treatment, it is your responsibility to inform us of any change in your health and medication since we last saw you, at the start of your appointment.

 

7) Cancellation of appointments with less than 24 hours' notice will result in a 50% cancellation fee and may be added to your next appointment. Failure to turn up for an appointment without prior notice will result in a full charge cancellation fee. This applies to pre-paid courses and vouchers. 

 

8) A booking fee may be required at the time of booking. This is non-refundable should you cancel the appointment with less than 24 hours' notice or fail to attend.

 

9) We reserve the right to refuse future appointments. 

 

10) Samantha Wood Beauty and Training's prices are subject to change without notice. 

 

11) ​All of our client's personal details are kept securely and privately, and are never passed on to third parties unless necessary by law. For more information please see our Privacy Policy.

 

12) Samantha Wood Beauty and Training reserve the right to refuse service. 

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Samantha Wood Beauty and Training

Terms and Conditions January 2025​

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